Contact Us

We're here to help with any questions or concerns you may have.

Get in Touch

Have a question about Novix VPN? Need help with your account? Our team is ready to assist you.

Email Us

For general inquiries:

novixvpna@gmail.com

For technical support:

support@novixvpn.com

Call Us

Customer Support:

+1 (800) 555-1234

Hours of Operation:

Monday - Friday: 9am - 8pm EST

Saturday - Sunday: 10am - 6pm EST

Our Address

123 Privacy Street

Secure City, 10001

United States

Send Us a Message

Frequently Asked Questions

Find quick answers to common questions.

How do I reset my password?

You can reset your password by clicking the "Forgot Password" link on the login page. We'll send you an email with instructions.

How do I cancel my subscription?

You can cancel your subscription at any time from your account dashboard under "Subscription Settings."

Can I use Novix VPN on multiple devices?

Yes, depending on your plan, you can use Novix VPN on up to 8 devices simultaneously with a single subscription.

How do I get a refund?

We offer a 30-day money-back guarantee. Contact our support team to request a refund within 30 days of your purchase.

Still have questions? Check out our comprehensive help center.